Lead SALead SA

Presidency develops app to tackle coronavirus-related enquiries

Written by: Matshepo Sehloho

In an effort to curb the spread of the novel coronavirus, South Africans are going through a Level 4 lockdown.

When President Cyril Ramaphosa announced that the country would go under lockdown, he also announced that there will be a COVID-19 hotline aimed at bridging the gap between the government and the people.

RELATED: 19 new deaths as COVID-19 cases in South Africa reach 12,739

Ray White on the Eusebius McKaiser Show chats to Presidency Deputy Minister Thembi Siweya to give an update on the different programmes aimed at tackling the scourge.

The presidential hotline is enabled by Seta [sector education and training authority] and when people call it, it is aimed at facilitating solutions by taking their concerns to the relevant entities so that they can get solutions.

Thembi Siweya, Deputy minister - Presidency

She says the Presidency visited the Seta to ensure that the frontline functionality.

To ensure that the frontline hotline workers respond to citizens with efficiency. We have seen people calling the hotline about issues relating to COVID-19. When people call they must expect that we will facilitate a process that will be followed up until the end.

Thembi Siweya, Deputy minister - Presidency

She says the presidency has also developed an app aimed helping people with their COVID-19 related enquiries.

When the app is launched it will also help people raise their complaints they might have.

Thembi Siweya, Deputy minister - Presidency

Listen below to the full conversation:


This article first appeared on 702 : Presidency develops app to tackle coronavirus-related enquiries




Read next from articles

'The president was so annoying and exhausted,' says caller

'The president was so annoying and exhausted,' says caller

702 listeners express their dissatisfaction with President Cyril Ramaphosa's address on Wednesday night.
Read on...

Economy needs to be opened quickly but responsibly - Business for South Africa

Economy needs to be opened quickly but responsibly - Business for South Africa

Economic workgroup head Martin Kingston says there is scope for greater clarification within Level 4 for businesses to open.
Read on...

Govt eyes consultations to ease lockdown to level 3 at end of May

Govt eyes consultations to ease lockdown to level 3 at end of May

President Cyril Ramaphosa is addressing the nation on the country's ongoing measures that are being taken to tackle the coronavirus.
Read on...

President Cyril Ramaphosa's speech - what can be expected?

President Cyril Ramaphosa's speech - what can be expected?

Lockdown level 3? If so, what difference will it make?
Read on...

[WATCH] President Cyril Ramaphosa addressing a restless nation

[WATCH] President Cyril Ramaphosa addressing a restless nation

President Cyril Ramaphosa’s address, right here, as it happens.
Read on...

Rama Original can't be advertised as 'margarine', says advertising body

Rama Original can't be advertised as 'margarine', says advertising body

Due to its excess volumes of water Rama Original spread can no longer be advertised as margarine, the ad regulator has ruled.
Read on...

Political desk: 'Is Rama-phoria over already?

Political desk: 'Is Rama-phoria over already?

Political Economist Lebohang Pheko shares her views on the challenges facing the president.
Read on...

David Makhura on housing, land, growth & the impact of climate change on Gauteng

David Makhura on housing, land, growth & the impact of climate change on Gauteng

Excerpts from the Premier's State of the Province Address 2018
Read on...

ANC of President Zuma thrives on noise and chaos - Mashele

ANC of President Zuma thrives on noise and chaos - Mashele

On Monday KZN ANC’s Sihle Zikalala condemned disruptions by the ANCYL at the Kathrada memorial service in Durban at the weekend.
Read on...